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The responsibilities of a casino dealer vary by workplace but typically involve dealing cards for games such as poker or blackjack, operating the roulette wheel or assisting patrons on the slot machine floor.
Due to the fast-paced nature of the gambling environment, a casino dealer is usually required to be competent in dealing or operating more than one game.
The role of a casino dealer is also one of customer service, which includes making sure visitors are treated fairly and enjoy their casino experience.
Another important responsibility is to be on the lookout for patrons who break the casino rules. Many casino dealers have attended a dealer school either provided by the casino itself or through a vocational school.
Gaming programs are common in areas where casinos thrive and typically take no more than six weeks to complete.
Student casino dealers will learn not only the rules and procedures of the casino games but local laws and regulations as well.
However, completing school is just the first step to working as a casino dealer. Most casinos hold auditions for new casino dealers and consider personality and style, in addition to technical skills.
Casino dealers must be friendly and outgoing. They are expected to represent their establishment well and also to depend on tips as part of their income.
The ability to do simple math quickly is vital. Good hand-eye coordination and a general enjoyment of the unique casino atmosphere are also important.
This is a specialized kind of security guard who monitors the casino gaming floor and casino property in general for criminal actions such as fraud or trespassing.
A gaming surveillance officer will usually patrol the casino, looking at game operations and the behavior of casino guests and employees. The officer will also monitor video and audio camera footage.
Some post-secondary education or training is generally required for employment. Licensing requirements vary by state and by whether or not a security guard is armed.
Voluntary professional certification is also available. Customer service representatives talk directly to the customers of a business or organization and provide assistance or information.
They may handle orders, complaints, account changes, inquiries, or suggestions from a company's customers or an organization's members. Customer service representatives may be authorized to resolve problems and may also pass on serious issues to higher-level staff.
Many customer service representatives have at least a high school diploma, although some employers may prefer candidates with an associate's or bachelor's degree; customer service representatives in some fields, such as insurance, may need a state license.
On-the-job training is common, and some employers help their customer service reps prepare for state licensing, too. Career Options for a Degree in Hospitality Management.
Most programs in casino and gaming studies award Bachelor of Science B. Students interested in studying casino management typically enroll in a hospitality and tourism or hotel and restaurant Certificate programs in casino security teach the fundamentals of the gaming industry and may focus on the mitigation of theft If you are interested in graduate study related to casino management, you may consider a master's degree in hospitality The listings below may include sponsored content but are popular choices among our users.
Explore over 4, video courses. Find a degree that fits your goals. Career Information for Becoming a Casino Dealer Casino dealers not only deal cards but also offer customer service and keep an eye out for cheaters.
Career Definition for a Casino Dealer The responsibilities of a casino dealer vary by workplace but typically involve dealing cards for games such as poker or blackjack, operating the roulette wheel or assisting patrons on the slot machine floor.
Bureau of Labor Statistics Education Required Many casino dealers have attended a dealer school either provided by the casino itself or through a vocational school.
Skills Required Casino dealers must be friendly and outgoing. Career and Economic Outlook The U. Find schools that offer these popular programs.
Alternate Career Options Some skills required to be a casino dealer will help prepare you for jobs in other areas: Gaming Surveillance Officer This is a specialized kind of security guard who monitors the casino gaming floor and casino property in general for criminal actions such as fraud or trespassing.
Customer Service Representative Customer service representatives talk directly to the customers of a business or organization and provide assistance or information.
What is your highest level of education? Show me all schools Near my home Online schools only I want to choose a state Enter zip: Associate of Hospitality Management: Hospitality Management Salary and Career Information.
Financial backgrounds may also be checked. It depends on the individual and desired lifestyle. High wages and tips are achievable in London, as they are in Las Vegas, but the appropriate documents are needed to work overseas.
Casinos exist in exotic locations worldwide now, both land-based and on-board cruise ships, but salary packages vary wildly.
Dealers can also work for private parties or specialist companies who hire out dealers to weddings and corporate functions.
Check organizations like the Nevada's Casino Gaming School http: It's good to check carefully the training school's experience credentials, and also the ratio of students to trainers used.
If you have more than seven students to one teacher, the teaching situation isn't optimal. Some casinos run in-house training schools which are usually of a very high standard, although they may be hard to get accepted onto.
Almost all casinos are 24 hours now, certainly all of those in London and surrounding areas, which means that all dealers must work shift patterns to include night shifts and weekend shifts, including Bank Holidays.
For those based in the USA it is a similar situation, with most casinos open continuously. However, there are some casinos that will shut, albeit only for a few hours at a time.
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Read our Top Ten Tips for staying at the peak of your game. Your Ultimate Guide To Casino Dealers In They're the operators who make or break gamblers on the spin of a wheel and a turn of the cards.
Until , UK dealers weren't allowed to accept tips, but waitresses were. Dealers were also banned from visiting other casinos.
With new laws in place, that ban has now been lifted. The majority of croupiers end up in relationships with other casino workers due to the unusual work patterns.
Croupiers usually only need to learn one game to get a first job on the ladder. From there they can learn on the job as they go.
Croupiers on cruise ships can earn higher salaries as their income is often tax-free. Tips may also be higher. Information on Becoming a Casino Dealer 1 http: